Frequently Asked Questions
Everything you need to know about your POPFLEX gear.
How do I know which size to order?
We recommend checking our detailed Size Guide located on each product page. Our gear is designed for a compressive yet comfortable fit; if you are between sizes, we generally suggest sizing up for the best experience.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that certain items, such as water bottles and final sale products, are non-returnable for hygiene and clearance reasons.
How should I wash my POPFLEX activewear?
To keep your gear looking new, we recommend machine washing on a cold, gentle cycle with like colors. Avoid fabric softeners and bleach, and always hang dry to preserve the elasticity and moisture-wicking properties of the fabric.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and will be calculated at checkout. Please be aware that international orders may be subject to customs duties and taxes.
When will my order ship?
Orders are typically processed within 1-3 business days. Once your package leaves our warehouse, you will receive a tracking number via email to monitor your shipment's progress.
Are your yoga mats eco-friendly?
Yes! Our vegan suede mats are made from a recycled microfiber top layer and a natural tree rubber base. They are free from PVC, phthalates, and harsh chemicals, making them better for you and the planet.